Product Warranty

All orthopedic bracing comes with the manufacturer’s 6 month warranty against manufacturer defect.  Any product/part returned for warranty review must show no signs of wear. Customer is responsible for all shipping charges related to a return review.

If a product/part is deemed to be defective, shows no signs of wear and shows no signs of modification outside of the original design, the manufacturer will replace the defective product/part.  The manufacturer reserves the right to deny refunds on any product/part that does not meet this criteria in full.

Please note, all warranty claims must be submitted in its original packaging.

Please send all warranty related matters to the below address:

VMR MEDICAL
ATTN: Warranty Department
203 Rio Circle Ste. B
Decatur, GA  30030

You can also email us at [email protected] or call us at (310) 845-6315.